Last Updated: 1jun,2025
Welcome to ShopKartz.in. We’re committed to providing you with the best shopping experience. Please take a moment to review our policies to understand how we handle shipping, returns, cancellations, and exchanges.
🚚 Shipping Policy
- We process and dispatch orders within 3 to 4 dusiness days.
- Standard delivery time is within 7 business days across India.
- You will receive tracking details via SMS or email once your order is shipped.
- Occasionally, delays may occur due to logistics or high-volume periods. We’ll do our best to keep you informed.
Note: Currently, we ship only within India.
🔁 Return & Refund Policy
We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.
You can return a product if:
- It is damaged, defective, or incorrect.
- The return is requested within 5 days of delivery.
- The item is unused, unwashed, and in its original packaging.
How to request a return:
- Email us at crazyview786@gmail.com with:
- Your order number
- Reason for return
- Clear photos of the issue (if damaged or wrong item)
Once approved, we’ll arrange a return pickup and initiate a refund or credit.
Refund Timeline:
- Refunds are processed within 2-3 business days after we receive and inspect the returned item.
- Refunds will be credited to your original payment method.
❌ Cancellation Policy
We accept order cancellations within 2 hours of placing the order.
After that, your order may already be in process and cannot be cancelled. If your order is delayed or out of stock, we’ll notify you with options.
To cancel, email us quickly at crazyview786@gmail.com with your order number.
🔄 Exchange Policy
We currently do not offer exchanges, but you can return the item and place a new order if needed. This helps us ensure you always receive fresh, trending stock.
🧾 Need Help?
Have questions about your order or our policies? We’re here for you!
- 📧 Email (Support): crazyview786@gmail.com
- 📧 Email (Returns): crazyview786@gmail.com
- 📱 Instagram: @Shopkartz786
📍 Business Address:
ShopKartz (Customer Support )
Shopkartz
jawahar mohalla patparganj
delhi -110091